FAQs

Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then do write to us at customerservice@bigflit.com or call us on 1860 123 1000 between 7 am & 10 pm on all days including Sunday to get our immediate help.

How do I register?

You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.


Are there any charges for registration?

No. Registration on bigflit.com is absolutely free.


Can I add more than one delivery address in an account?

Yes, you can add multiple delivery addresses in your bigflit account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.


Can I have multiple accounts with same mobile number and email id?

Each email address and phone number can be associated with one bigflit account only.


Can I have multiple accounts for members in my family with different mobile number and email address but same or common delivery address?

Yes, we do understand the importance of time and the toil involved in shopping groceries. Up to three members in a family can have the same address provided the email address and phone number associated with the accounts are unique.


Can I have different city addresses under one account and still place orders for multiple cities?

Yes, you can place orders for multiple cities.